How to Replace Fisher & Paykel Suspension Rods: A Step-by-Step Guide

Fisher & Paykel suspension rods are key components in top-load washing machines, designed to stabilize the drum and minimize vibration and noise during operation. Over time, these rods can wear out, leading to excessive shaking, loud noises, and potential damage to your appliance.
Fortunately, replacing them is a straightforward DIY task that can restore your washing machine’s performance and extend its lifespan.
In this guide, we’ll walk you through everything you need to know—from understanding what suspension rods do to replacing them step by step.

What Are Fisher & Paykel Suspension Rods?

Suspension rods are mechanical parts found in Fisher & Paykel top-load washing machines, such as the SmartDrive and Aquasmart models. These rods support the washing drum, absorbing vibrations and reducing noise during wash and spin cycles. Typically made of metal and sometimes containing oil for hydraulic damping, they ensure your machine operates smoothly and quietly. Fisher & Paykel, a trusted name in innovative appliances, relies on this system to deliver reliable performance in their top-load washers.

Why Are Fisher & Paykel Suspension Rods Important?

Suspension rods are essential for keeping your washing machine stable and functional. Here’s why they matter:

• Minimize Vibration and Noise: They absorb the shocks and movements caused by spinning laundry, preventing excessive shaking and disruptive sounds.
• Protect Internal Components: By reducing vibration, suspension rods help prevent wear and tear on parts like the motor and pump, avoiding costly repairs.
• Prevent Machine Movement: Properly functioning rods keep your washer in place, stopping it from “walking” across the floor during high-speed spins.

Without effective suspension rods, your machine may become noisy, unbalanced, and prone to damage, shortening its overall lifespan.

Signs Your Fisher & Paykel Suspension Rods Need Replacing

Suspension rods typically last 5-6 years, but wear can occur sooner depending on usage. Watch for these common signs that it’s time to replace them:

• Excessive vibration, especially during the spin cycle
• Loud banging, thumping, or rattling noises
• The washing machine shifting or moving across the floor
• A drum that appears tilted or uneven when viewed from above
• Visible wear, bends, or damage on the rods (particularly the rear right rod)

If you notice any of these symptoms, inspect the suspension rods and consider replacing them to restore your machine’s performance.

Step-by-Step Guide to Replacing Fisher & Paykel Suspension Rods

Replacing suspension rods is a manageable task that takes about 30 minutes with basic tools like a flathead screwdriver, Phillips screwdriver, and pliers. Follow these detailed steps to get the job done.

Step 1: Preparation

• Unplug the machine from the power outlet to avoid electrical hazards.
• Disconnect the water hoses at the back to prevent leaks.
• Move the machine to a clear, spacious area for easy access.

Tip: Keep rags or paper towels nearby, as the rods may contain oil that could spill during removal.

Step 2: Removing the Lid

• Push the lid back until it’s perpendicular to the machine.
• Lift it upward to release it from the hinges and set it aside.

Note: Handle the lid gently to avoid damaging the hinges.

Step 3: Accessing the Suspension Rods

• Use a flathead screwdriver to pry off the plastic screw covers on the machine’s top panel.
• Unscrew the two forward screws with a Phillips screwdriver.
• Tilt the cover backward on its hinge, taking care not to strain any attached hoses or wires.
• Suspend the cover out of the way by hooking a coat hanger or similar tool onto a nearby surface.

Step 4: Replacing the Suspension Rods

• Identify the four suspension rods (one in each corner) and their rubber straps.
• If the rubber straps are worn, replace them by pulling off the old ones and attaching new ones. Note that replacement straps may vary in length.
• Support the drum rim with your left hand to keep it from dropping and stressing the motor or pump.
• Replace one rod at a time to maintain support from the remaining rods:
  • Lift the plastic hanger at the top of the rod off the chassis.
  • Jiggle the bottom of the rod out of its slotted holder.
• For the rear right rod:
  • Undo the clip halfway down the rod.
  • Carefully move any hoses or electrical wiring out of the way before removal.
• Install the new rods by reversing the removal process, ensuring they’re securely seated in their slots.

Important: Handle the rods carefully, as they may contain oil. Check each rod—especially the rear right one—for bends or defects before installation.

Step 5: Reassembly

• Lower the cover back into place and secure it with the screws and plastic covers.
• Reattach the lid by aligning it with the hinges and pushing it down until it clicks.
• Reconnect the water hoses and plug the machine back into the power outlet.
• Run a short test cycle to confirm the machine operates smoothly with reduced vibration.

Tip: If vibration persists, ensure all rods are properly installed and the drum is balanced.

Tips and Precautions

• Prioritize Safety: Always unplug the machine and disconnect water sources before starting repairs.
• Use Genuine Parts: Opt for Fisher & Paykel-specific rods (e.g., part number 420952P for models like GW712) for compatibility and optimal performance. Avoid generic alternatives.
• Handle Rods Carefully: The rods may leak oil, so avoid tipping them and clean up spills immediately.
• Support the Drum: Prevent damage to the motor and pump by supporting the drum during replacement.
• Inspect New Rods: Look for bends or defects, especially in the rear right rod, which may be prone to issues.
• Consult Resources: Refer to your user manual for model-specific details or visual aids.

Conclusion

Replacing the suspension rods in your Fisher & Paykel washing machine is a practical, cost-effective way to eliminate excessive vibration and noise while extending the appliance’s life. With basic tools and about 30 minutes, you can tackle this repair yourself and enjoy a quieter, more efficient laundry experience. Regular maintenance like this not only saves money on professional repairs but also keeps your machine running at its best.

For additional support, check your user manual or online resources like the Fisher & Paykel support page. Ready to get started? Follow this guide, and you’ll have your washer back in top shape in no time!

Frequently Asked Questions (FAQs)

1. What are the signs my suspension rods need replacing?
   Look for excessive vibration, loud noises, machine movement, a tilted drum, or visible rod damage.

2. Can I replace the suspension rods myself?
   Yes, it’s a DIY-friendly task if you’re comfortable with basic tools and follow safety precautions. Otherwise, hire a technician.

3. How long does it take to replace suspension rods?
   The process typically takes about 30 minutes, depending on your experience and model.

4. Where can I buy genuine Fisher & Paykel suspension rods?
   Purchase them from authorized retailers, the Fisher & Paykel website, or appliance parts suppliers.

5. Are there risks involved in replacing suspension rods?
   Risks are minimal if you follow safety steps (e.g., unplugging the machine) and support the drum properly to avoid damaging other components.

This guide provides general instructions for replacing Fisher & Paykel suspension rods. Steps may vary slightly by model, so consult your user manual or official repair resources for precise details. If you’re unsure, seek professional assistance to ensure a safe and effective repair.